Volumental is out to modernize the expertise of shopping for footwear by serving to clients discover their precise shoe dimension and recommending applicable footwear. As a result of footwear requirements are wildly inconsistent, shoe returns are an enormous headache for the retail business, with 44% of customers saying that they’ve returned footwear, and greater than 70% returning footwear for improper match. Quantity has helped its retail companions cut back returns by 20%, the corporate stated.
Alper Aydemir, cofounder and CEO of Volumental, stated the expertise, referred to as FitTech, matches shoppers with perfectly-fitting footwear utilizing pc imaginative and prescient, buy knowledge and AI, which has “realized” from 30 million 3D foot scans from purchasers together with Beneath Armor
With a background in expertise, together with a Phd in Machine Studying and AI, Aydemir labored within the robotics division of NASA, and was a part of Google’s
“I suppose my coronary heart is in constructing merchandise and scaling expertise that may clear up actual world issues,” he stated. “I discover myself within the vogue, footwear business. Im fixing an necessary drawback. Our imaginative and prescient is to form a future the place everyone exists and what we do is we match individuals to merchandise which are going to suit them completely. We need to occupy that emotional house. Dimension isn’t a quantity, it is a feeling. The way it suits and the way it makes you are feeling.”
“That is the way forward for retail,” Aydemir stated. “The primary use case is brick and mortar in shops. Inside 4 seconds you may get a scan of your ft. Then we go into suggestions. Once you embrace this in e mail advertising and marketing, it results in double the quantity of conversions.”
Quantity is now working to convey the expertise to cellphones. “It is not a gimmick, you study one thing about your physique. Customers open Volumental’s FitTech a number of instances and use it on-line.”
Attire is in Aydemir’s thoughts, however making use of the Volumental expertise to attire is not imminent. “Product growth is close to and expensive to us,” he stated. “Some footwear corporations based mostly on the scans, have revamped their entire strains. If we attain these it will be by manufacturing merchandise that match higher. As a substitute of giving me the sixth colour of the shoe, why do not you create extra width. Girls have to go one dimension up and typically it does not match nicely.
“We’re driving the dialog with a few of the largest manufacturers in footwear,” Aydemir added. “We’re at present solely footwear, however we do need to sort out attire. I am a agency believer in getting one factor executed rather well. I actually need to do the footwear vertically nicely. We ship numerous worth to lots of people. We will take these classes and apply them to attire.
FitTech begins by scanning ft, accumulating form and dimension knowledge from thousands and thousands of individuals everywhere in the world. This knowledge base of 3D foot scans is matched to buy knowledge from FinTech by Volumental’s retail companions. Superior algorithms crunch the numbers to provide dimension and magnificence suggestions. As a result of customers have the chance to create a profile based mostly on their 3D scans, they are often onboarded to loyalty applications and e mail campaigns shortly.
Alex Tollman director of retail expertise at Fleet Ft, stated 75% of the retailer’s clients are getting scanned once they go to shops. “Customers are discovering that their true shoe dimension is totally different than what they thought all alongside. We get that loads. One of the crucial attention-grabbing issues is that individuals do not understand that they’ve extensive ft. They’re used to carrying footwear which are too lengthy for them so that they get that further width on the entrance of the shoe.
“After going via the scanning course of, we present them that,” Tollman added. “They’ll put on footwear which are a greater match with a large possibility so they don’t seem to be tripping over the ends of the footwear. One of many greatest insights we realized was that there’s such an untapped alternative in width, so we considerably elevated what we provide in extensive footwear.”